Privacy Policy Statement

We are committed to protecting your privacy and handling all personal information in accordance with Australian privacy laws. This policy explains how we collect, use, and safeguard your data on our website.

Information We Collect

We gather information to provide quality service and communication. Data collection is limited to what is necessary for clear interactions and service fulfilment.

• Your contact details, including name, email, and phone, if you submit a query or contact form.
• Details you provide during consultation, such as property information or service preferences.
• Technical data automatically gathered, such as browser type, IP address, and site interaction logs.
• Cookies and similar technologies that help us analyse traffic or enhance site usability.

How We Use Your Information

Collected data helps us deliver consultations, improve site functionality, and maintain contact with you.

• To process your requests and deliver market analyses or responses to your questions.
• To personalise your customer experience and refine future communications.
• To improve the security, functionality, and navigation of our website.
• To meet our legal obligations and uphold business standards.

Legal Basis for Processing

All data handling complies with the necessary legal grounds required under Australian law.

We process personal data based on your consent, the performance of our services, legal requirements, and our legitimate interest in maintaining effective operations.

Information Sharing

We only share your details when required for service operations or as mandated by law.

• With trusted service providers who help operate our website or deliver our services, under confidentiality agreements.
• If required to comply with legal or regulatory obligations.
• In the event of business changes, such as a merger or acquisition, with continued safeguarding of your rights.

Data Security

We use strict security protocols, encrypted connections, and restricted employee access to ensure your information remains safe. Regular audits are conducted to maintain compliance with applicable privacy regulations.

Your Rights

You have the right to access, correct, or delete your data held by us, and you may object to certain uses.

• You may request a copy of your information and details on how it is used.
• You can update or amend your personal details at any time.
• You may request erasure of your information, subject to legal requirements.
• You have the right to restrict or object to particular data processing uses.

Cookies and Tracking

Our site uses cookies to support essential functions, improve experience, and analyse usage. You may adjust your browser settings to manage cookies.

Cookie Policy Cookie Policy

Contact Us

Questions about this policy or personal information management are welcome at our contact points below.

Updates to Policy

Policy changes are communicated here and are effective upon posting of the revised version.